Dragun Beauty shipping options are:\nDOMESTIC\n\nStandard (3-10 business days)\n\nINTERNATIONAL\n\nInternational Express (2-5 business days)\n\n*Please allow additional ship time, as customs clearance procedures can delay packages by up to 2 weeks. We ship internationally where available through DHL Express. You will be able to select your preferred shipping method at checkout. For your convenience, the shipping costs provided include all import duties, taxes and applicable fees. Shipping, duties, taxes, and applicable fees are nonrefundable for undeliverable or refused shipments.\n\nAll shipping rates will vary depending on the following: location, domestic vs international, weight, and delivery method selected.\nTransit times are estimates and do not include processing time. We are unable to guarantee delivery dates due to unforeseen circumstances.\nDragun Beauty ships to 90+ countries and territories at this time. If during checkout you are unable to select your international destination, we do not ship to this area just yet. Reach out to firstname.lastname@example.org with any questions!\nWe are unable to ship to P.O. Box, APO, FPO and DPO addresses at this time.\nYou will receive tracking information as soon as your package ships. Follow the provided tracking number to check the status of delivery. Be sure to sign up for additional shipping notifications via email and\/or sms for real time delivery updates.\nTracking shows delivered but your package hasn’t arrived? Ugh! That’s the worst. Occasionally, a delivery will show as "delivered" when it’s still on its way. Your Dragun Beauty treasures should arrive in the next few days. BTW, has the carrier left a notice of attempted delivery? They typically make three delivery attempts before returning to sender. Have you looked around to see if the package was left nearby? Sometimes another member of the household - or even a neighbor - accepted the delivery. If your package still hasn’t arrived, please contact the shipping courier for additional info and assistance.